With a strong product range, in-store promotions, exciting give-aways and value ads,
the Bottleshop team ensures they maximise the hotel’s potential as a retail outlet. The introduction of web marketing via Facebook also offers another aspect to the outlet with outstanding specials.
Clearly visible tower signage from Diagonal road let the customer know what is going on at the Warradale Hotel Bottleshop, whilst staff further reiterate current specials to meet and match the customers’ requirements.
The Warradale Hotel’s open style Bottleshop that is easily seen and accessible from Diagonal road, is always clean and clear of stock or rubbish. Exceptionally well lit, the Bottleshop boasts a plethora
of energy efficient LED panels which illuminate the inner store and drive lanes. Two-spacious drive-thru lanes, complete with a refuge lane for pedestrian access, offers the customer a chance to park and
browse or if they’re too busy to stop, the team ensures quick and efficient service. An 11 panel steel sliding door system allows the Bottleshop to be closed and secure at night, still allowing traffic to
pass through uninterrupted.
The Warradale’s core staff base boasts a healthy mix of youth and maturity, excelling in customer service, knowledge and reliability. Knowing regular customers’ orders without need to ask whilst, welcoming
new customers and attracting future visits. The staff are fully versed in both the core-range and Warradale Hotel product portfolio. This instils confidence in customers when staff suggest a product to match
for any occasion, from deciding on a new beer to try or which wine to match with dinner. The Bottleshop team always greet customers with a smile, provide personalised service and acknowledge all waiting
customers during busy periods. As a Management team, we like to think that we place ourselves in our customer’s shoes, as it is how we would like to be served when we walk into a store. Ensuring customers
are satisfied post-purchase and continue to frequent our establishment, looking for the same personalised service is paramount.
- Monday to Thursday - 9am till 10pm
- Friday and Saturday - 9am till midnight
- Sunday - 10am till 9pm